General Info and Ordering Tips
2009-10-29 14:29:10
Breathing Color's E-Store is the easiest and fastest way to order Breathing Color Media. When purchasing through our E-Store, you will also save the most amount of money. We periodically have promotions on top of our everyday low pricing combinations, such as our Trial Kits, 3 and 10 Hot Items pricing, and Power Buyers pricing. However if you ever have any problems purchasing online, it may be due to a few different factors:
(1) Your password is not being recognized. In certain instances, passwords may be forgotten, reset, or simply mistaken for another. In this case, simply click on "Password forgotten" in the customer login page. Enter your e-mail address and click continue. In less than 5-10 minutes, your new password will be sent to your e-mail address. NOTE: If you do not remember the e-mail address that you signed up with, you may have to sign in as a new customer.
(2) Your credit card is not processing. We currently only accept a few major credit cards. We accept any credit card or debit card that has the official Visa, Mastercard, or American Express logo shown on the card. If you do not wish to use your credit card or do not have an accepted credit card, please consider using our PayPal purchasing and charging system.
(3) There are no "BUY" buttons visible. Whenever you do not see a "BUY"
button next to a specific product, that product is either out of stock or has not been released. Breathing Color is constantly introducing new, innovative products to our line, which are immediately added to our website. On occasion, we will only release a couple sizes of a specific product during the first production run. This is normal for all new releases. Typically, other sizes will follow shortly, and when products and sizes are newly released or restocked, the "BUY" buttons will once again become active. This is a good way to keep track of product availability as our website is updated daily.
If none of these factors apply to you, and you are still experiencing difficulties, please contact a Breathing Color Media Specialist.
